Refund & Cancellation Policy

FUNOBOTZ Paper Robotics Pvt. Ltd.

At FUNOBOTZ Paper Robotics Pvt. Ltd., we are committed to maintaining transparency and fairness in our products and services. This Refund & Cancellation Policy outlines the terms applicable to training programs, workshops, learning sessions, and educational robotics kits.

1. Training Programs & Workshops

• Fees paid for completed training programs, workshops, or learning sessions are non-refundable.
• Once a participant has attended or completed a training session, no refund will be provided for the services already delivered.
• Refunds for cancellations or withdrawals before the commencement of a program will be considered in accordance with the applicable enrollment terms and consumer protection laws.

2. Robotics Kits & Educational Products

• Robotics kits and educational products purchased from FUNOBOTZ are generally non-returnable and non-refundable for change-of-mind requests.
• Customers are advised to review product descriptions, specifications, and suitability before purchasing.
• If a product is received damaged, defective, incorrect, or incomplete, customers should contact FUNOBOTZ through its official communication channels.
• Eligible complaints will be reviewed, and appropriate remedies, including replacement, repair, or refund, will be provided in accordance with applicable consumer protection laws.

3. Company-Initiated Cancellations

If FUNOBOTZ cancels a training program or workshop due to unforeseen or unavoidable circumstances, including:

• Technical difficulties
• Instructor unavailability
• Natural disasters or emergencies
• Administrative or operational reasons

Affected participants will be offered one of the following options:

• Full Refund: A complete refund of the amount paid for the cancelled program.
• Program Transfer: An option to transfer the paid amount to another available training program or a rescheduled session, subject to the participant's consent.

4. Refund Processing & Timeline

• Approved refunds will ordinarily be processed through the original payment method.
• Refund processing typically takes 7–10 working days after approval, depending on the payment gateway, bank, or financial institution.
• Customers will be informed if additional processing time is required.

5. Refund Requests & Customer Support

• Refund requests for company-cancelled programs and eligible product-related issues must be submitted through official FUNOBOTZ communication channels.
• Customers should provide relevant registration details, order information, and payment confirmation to facilitate verification.
• All requests will be reviewed in accordance with this policy and applicable laws.

6. Policy Updates

FUNOBOTZ Paper Robotics Pvt. Ltd. reserves the right to update or modify this Refund & Cancellation Policy as necessary. Any changes will be published on the official website.

Note: Nothing in this policy limits or excludes any rights or remedies available to consumers under applicable Indian laws.

FUNOBOTZ Paper Robotics Pvt. Ltd.
Tiruvannamalai, Tamil Nadu, India